I don’t know if it’s just me, but I adore to see and research a broker who has intentions to become the leader in the trading industry. That excites me mainly due to one thing, if someone wants to become the best, we will see a lot of hard work and devotions which means the best offers and trading conditions for us, potential clients.
First, let’s see what this broker claims to provide, so we can know what to expect in the rest of this London-Gates review. The ultra-tight spreads, fast order execution, extraordinary support, and next-generation technology. Needless to say, this broker got my full attention and I will be disappointed if some of those things are just a false promise.
If you open an account at London-Gates, you will have over 200 tradable assets at disposal and that includes CFDs, Forex, Indices, Stocks, Cryptocurrencies, and Commodities. A full package, as I can see. It’s no doubt you will find an asset that fits your trading preferences, but before that, let’s check how many accounts there are, and what you can get within each one of them.
Each potential client has five different accounts at disposal. Yes, you read right — five! What a selection, right? The first one is called a Self-Managed Account. The minimum account balance is $250, you will receive flexible leverage up to 1:100, market reviews, and the possibility to trade with more than 200 assets.
The second one is the Select Account. If you choose this one, the minimum deposit you have to make is $10,000. You will receive a dedicated senior manager, bonus funds, flexible leverage up to 1:200, spreads from 1.5 pips, financial planning, monthly webinars, and many other useful features.
Personal Account offers the possibility to receive everything I mentioned above, but as an addition, you will get flexible leverage up to 1:300, spreads from 0.5 pips, tier-2 room analysis, and the only condition is to make a deposit of at least $50,000.
After that, we have an Honors Account. If you deposit at least $250,000 you will get leverage up to 1:400, ultra-tight spreads from 0.00 pips, full access to webinars, level-1 prioritized withdrawal, and a special gift that is worth $5,000.
Lastly, there is a Wealth Management Account. If you deposit more than $250,000 you will have the right on this account. So, all those conditions that I just mentioned in the Honors Account, are the same for Wealth Management. But, it’s all with a little twist! This account is famous for its uniqueness. This means you will receive a tailored-made solution, that will be the perfect fit for your trading needs.
Do I even have to say how pleased I am to see all of this? The first promise is fulfilled, and we can move on with this London-Gates review to see what else awaits us.
Quality of Service
Quality of service includes discussion about the most important things such as the Trading Platform. Trading conditions and accounts are important, but if you do not have a good place to use them, they do not mean a lot. So, let’s see if London-Gates made sure we have a good platform that can help us fulfill our trading dreams.
The platform this broker uses is neatly-done and it contains all necessary details. The list of assets is on one side, while all important information is on the other. So, you will be able to know everything about maintenance margin, initial margin, leverage, trading hours, etc.
The best thing of all, you can use the platform anytime. It is responsive and you can trade on every device, no matter the location. The only thing you will need is an Internet connection. My first impression is excellent, although I have never used it, it was easy to manage so I believe that each trader will be able to use it without any trouble. Even the ones that are used just to MetaTrader.
Aside from excellent trading platforms, education plays a big part in the quality of service. You cannot expect to be a successful trader if you put the improvement in the second plan. This broker provides different eBooks that will help you improve trading skills. You can read everything, from the most basic information and definitions in the Glossary to the advanced trading strategies. Everything is provided. There are also different pages dedicated to Asset Index and Frequently Asked Questions, so if there is anything you want to know, check it there, I am certain you will find an answer.
Speed of Response
We all know how important it is to have responsive customer support. The broker can offer the most unique and extraordinary service, but if it fails to provide proper support, it’s all in vain. That said, I truly hope London-Gates know that and that it won’t ruin the perfect impression I had so far.
As a contact method, you can use the phone number that is listed on the Contact Us page. If you do not like to type messages and you want to have 1 on 1 chat to solve the problem, this is the perfect way to do it. If, on the other hand, you are not a chatty person, there is an option to use an online form on the website. Add your full name, email, and message. After that, someone from customer support will send you an email with a detailed answer.
As a last method, you can use Live Chat. Without any doubt, this is my favorite way to discuss certain things with representatives. Usually, it’s fast and the most convenient and that’s why I decided to test it. There were some things that I wanted to clear up, so I used the Live Chat option for that. I got a welcome message instantly, and after a minute I received an answer. The person I chatted with was nice and well-educated. I did not receive a generic reply, instead, it was a detailed answer that helped me a lot. So, my experience was nothing but positive and I am glad London-Gates did not disappoint me in this segment either.
The speed of the transaction is excellent. Deposits are instant and for withdrawals, you need to wait just a couple of days. There is nothing negative I can say about this part because I see that we are dealing with one responsive broker. There is an Identity Verification, as well, and although it might slow down the whole process for a bit, it’s a mandatory step that shows us how professional this broker is.
In addition, there is a possibility to cancel your withdrawal, if you change your mind or to ask for a refund. All of this adds a certain dose of security and I love to see that!
The best thing about London-Gates is transparency. When you visit the Terms and Conditions page, there is a section named Service Fees and Charges. Inside, you will find every single information. There are no hidden fees and if you read everything carefully, you will be able to calculate every single dollar, without negative surprises.
There are some withdrawal fees, and if you want to be informed, the best thing you can do is check the Withdrawal Policy on the same day when you plan to make a deposit. Also, if you are not active more than 30 consecutive days, you will be charged a Dormant Account Fee of 99 (USD, EUR, GBP) and that will be automatically deducted from your account.
Aside from that, there are some usual fees like Overnight or the Third-Party ones, but they may or may not be charged, it all depends. So, as I already say, keep an eye on the Terms and Conditions because, with this broker, every information is visible.
After everything we saw together about this broker, I can tell you one thing. Regulation is a completely unnecessary part. Trading conditions are excellent, customer support is always there and ready to provide you with an answer and solve your dilemmas, and most importantly, funds are completely safe. I don’t see any reason for skipping this broker.
Variety of Payment Options
You can deposit or withdraw money using Credit Card, Bank Transfer, or a virtual currency transfer. You can use any of those methods as long as you choose the same one for both deposits and withdrawals.
I am pleased to finish this London-Gates review equally excited as in the beginning. There is not a single promise this broker did not fulfill, and I cannot emphasize enough how important it is to choose a broker who sticks to its own words. So, when we have all that in mind, I can only say you have my recommendation to open an account, deposit money, and start trading at London-Gates.