Chelsea Investments has some interesting promises to traders. From the fast, reliable and powerful trading platform, to lightning-fast order execution. This broker promises there won’t be any slippage and requotes and that’s exactly why we decided to open an account here and test if all of that is true. So, if you were having second thoughts about Chelsea Investments, read our review to see if this broker can provide you with optimal trading conditions.
Quality of Service
When we talk about the quality of service in our reviews, there are three main things that we want to discuss. One would be a trading platform because this is the place where traders spend most of their time. Another thing is connected with trading conditions and we are talking about account types. It’s important to see if a broker provides multiple accounts, for every level of experience. Lastly, we want to see proper educational material that will help clients. Without education, you won’t be able to improve trading skills and to us, that’s one of the most important things in this industry, to stay up to date with the latest information and to master the best strategies.
Today, we will start with the trading platform since we saw that Chelsea Investments offers a slightly different solution for trading. This is not the usual platform that you need to download and install. To use it, you need an Internet connection and an account at Chelsea Investments. If you have that, you are covered and good to go. The platform works great, it contains over 200 tradable assets and 5 different asset classes. You can choose all of them no matter the account and after you select the desired asset, a chart will show you every information that is important for your trading. For example, sell rate, opening hours, positions, current price indicators and many other things. Lastly, you can edit everything and make it more suitable for you.
The next part that we want to talk about is account types. Chelsea Investments offers four options and each one of them has different deposit requirements. From 250 EUR to 100,000 EUR. This means that you can find something for yourself no matter if you are a beginner or a professional. The first account is called Basics and that name explains it all. It’s the most simple account that will provide you with a few benefits, but nothing more than that. This is a perfect option for beginners, but if you do have an experience, simply skip this one and move straight to the Silver, Gold or Platinum option. The Silver one has leverage up to 1:200, tier three trade room analysis, monthly webinars and level three withdrawal prioritization. Gold and Platinum accounts are completely different and they can offer you complete access to trade room analysis, webinars, lucrative VIP events, etc. So, if you think that your trading appetite is higher, just go with the Platinum account and enjoy every single benefit that Chelsea Investments has to offer. And trust us, that offer is more than amazing and you will be surprised once you get more familiar with it.
To finish the story about the service that Chelsea Investments offers, we will talk about education. Although this part is oftentimes omitted from reviews, we find it to be equally important as any other and that’s why we always dedicate extra time to that. In this case, there are multiple ways to gain new knowledge while trading with Chelsea Investments. The first way is through eBooks that are available to everyone, even the people who don’t open an account here. The second way is through webinars and personalised coaching, which is exclusive to account owners. Each account has a different level of education and that’s what we expected to see. What we did not expect to see is the number of webinars. Apparently, if you want to learn, Chelsea Investments will do everything to provide you with learning material. We really enjoyed those webinars that we attended because things were very well explained and it was a pleasure to listen to everything.
Overall, we are more than satisfied with how this Chelsea Investments review is going so far. Everything looks great and now it’s time to see if customer support will be equally good.
Speed of Response
There is nothing better than a broker who provides excellent support to its clients. Chelsea Investments understands that and that’s why you will find different methods for contact and a whole team that is available from Monday to Friday. You can send them an email, use the online form, Live Chat or phone number.
We decided to use an online form because it seemed convenient and we wanted to see if the answer would be fast enough. If you decide to use it, the only thing you have to do is fill in your details, add a message and choose the department. This is great because your question will go straight to the people who can respond and help you immediately. Since we sent the message within working hours, an email was in our inbox the same day. So, we are certain that Chelsea Investments offers responsive support and if you have any issues, someone will help you.
Transaction speed is different for deposits and withdrawals. Deposits are instant and you don’t have to wait to have money on your account. As soon as you choose the method and press the button, you can start trading. For withdrawals, things are a bit different and the whole process lasts between seven to ten business days. Depending on the account you choose and how fast you send all those documents that will prove your identity. So, some things are only up to you. You can choose a bigger account and prepare those documents in advance, and the money will be in your bank account faster.
When we checked the website to find out more about commissions, we were really surprised. First, this broker has a complete list of fees on the website and you can see them all. Second, that list is not long at all. And third, the amount you have to pay is minimal. We are talking about a 1% withdrawal fee and that’s a hard thing to find since a lot of brokers put much higher rates.
Chelsea Investments is a type of broker that pays additional attention to clients safety. From Identity Verification to SSL certificate. Everything is there and there is not a single reason for worry. Your money is safe and your account is protected here.
Variety of Payment Options
The best way to end this Chelsea Investments review is to tell you that you should definitely open an account here. This broker offers excellent service and if you choose to become a client, you can deposit money with one of three payment options. Credit Card, Bank Wire and Bitcoin Transfer are at your disposal, so simply choose what is the most convenient to you.