AAFX Trading is a broker veiled in mystery. Once you open the website and go to the About Us page, you will find everything except things about it. So, aside from the fact they take pride in their achievements, you won’t be able to know more details. Of course, this is not something I prefer to see, but there is still room for improvement. Let’s just hope that by the end of this AAFX Trading review we will have amazing deals and good trading opportunities that are worth our time and money.
Quality of service
Service quality includes a lot of different things. Accounts, platform, education, and many other important details that have an impact on trading. When it comes to Account Types, you can choose one of the three that are offered (Fixed Account, ECN Account, and VIP Account). There are certain things that are the same for each account, like leverage (1:10 to 1:2000 for deposits from $50 to $20,000 and 1:10 to 1:1000 for deposits above $20,000), EA is allowed, accounts are swap-free and there is no limit for a maximum open and pending order.
Speed of response
The variety of support methods is excellent. You can send an email to different departments depending on your question (support, sales, general, marketing, customer relations). I believe this speeds up the whole process a lot and that impressed me.
There is a possibility to chat with some of the customer representatives and I decided to see the speed of response using that method. One of the agents replied within a minute and the only negative thing I can say is the fact that this broker doesn’t provide constant support. Instead, someone will be at your disposal five days a week. For the remaining two days, you will have to be patient and wait.
As it looks like, there always has to be something that will ruin the excellent impression. In this AAFX Trading review, that thing will be transaction speed. The withdrawal time for request approval is 24 hours and that is excellent. But, after that, you will have to wait three business days for the withdrawal process and ten additional business days to see money on your account. Also, if you make frequent withdraws with Neteller, you will have to wait for more (eight to ten business days).
This is hard for me to believe, but this broker doesn’t have any commissions. You won’t need to pay them when you make a withdrawal request or when you open an account. So, no matter the amount, you won’t pay a single dollar additionally.
This is the part that worries me the most. I am not a person who seeks license only, but when a broker says it has one, I expect that to be true. According to the statements on the website, AAFX Trading is Incorporated in Saint Vincent and the Grenadines and it is registered there. Of course, I decided to check that and find out there is not a single word about our broker on the official website of the Financial Services Authority of St. Vincent and the Grenades. There is a complete list of financial institutions that are registered, and AAFX Trading is not on that list.
I do not mind the absence of a license if I believe the broker is secure. But when someone claims certain things that turn out to be false, I do mind it a lot.
Variety of payment methods
As a funding method, you can use a Credit Card (Visa or MasterCard), Bitcoin, Skrill, Neteller, FasaPay, WebMoney, and SticPay. Keep in mind that third party deposits are not allowed and if you try to make one, this broker will charge you a 3% penalty.
There is one little detail about the deposits that I dislike. This broker specified that delays can happen often and that is not the responsibility of AAFX Trading. So, clients are advised to keep additional funds on the account always. This shouldn’t be the case. Deposits are usually instant, and you should be able to withdraw your money, knowing you can come back and trade anytime again.